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Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. UPSI Press will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 Days after the confirmation.

Please return your purchase to the following address:
UPSI Press (Pejabat Karang Mengarang)
Bangunan Perpustakaan Tuanku Bainun, Kampus Sultan Abdul Jalil Shah,

35900 Tanjung Malim, Perak


Please contact us at sales.penerbit@upsi.edu.my or 05-4506464 if you have any questions or doubts.